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Fatima Zahra El Yaagoubi is an experienced professional with a diverse background in administrative support and customer service. Currently serving as Executive Assistant to the VP of Strategy & Investment at Meydan Group since March 2016, Fatima leads creative processes for major events, prepares leadership dashboards, and coordinates business development initiatives. Previous roles include Financial Administrative Assistant at CHANEL, where responsibilities involved maintaining financial records and coordinating file archiving, and Sales and Leasing Supervisor at Emaar, where duties encompassed managing customer complaints, preparing presentations, and overseeing sales processes. Fatima began a career in customer service at the Roads and Transport Authority, handling complaints and ensuring customer satisfaction through effective communication and problem resolution.