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Manuela Nascimento has been working in the customer service field since 2009. Manuela began their career at Proqnet Contact Center as a Recuperador de Créditos. In 2012, they joined Central de Recuperação de Créditos - CRC as a Supervisor de operações and Recuperador de Créditos. In 2021, they joined meutudo. as a Customer Success Coordinator and Customer success coordinator trainee.

Manuela Nascimento attended Centro Universitário Estácio from 2016 to 2018, earning a degree in Gestão de Recursos Humanos.