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Aliciane Silva has worked in a variety of customer experience roles, beginning in 2013 when they were a Telemarketing Ativo at Alldesk. In 2015, they became a Profissional de Telemarketing Vendas at BS DIGITAL Parceiro Credenciado Claro. In 2016, they began their role as an Estagiária Telemarketing at Universidade Paulista. In 2018, they became an Agente de Email at Concentrix. Most recently, in 2021, they became an Expert Customer Experience Sênior at meutudo.

Aliciane Silva attended Universidade Paulista from 2015 to 2019, where they earned a Bacharelado in Administração de Empresas. Aliciane also attended Escola Conquer for a course in Gestão de Pessoas com Ênfase em Liderança Organizacional.