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Shannon Grimm is a seasoned professional with extensive experience in sales operations and business solutions, currently serving as Senior Manager of Sales Operations & Development at Metso since June 2022. Prior roles at Metso include Manager of Business Solutions, Manager of Sales Platform, and MAC Global CRM Project Manager, where responsibilities involved managing global Salesforce implementations and refining global sales processes. Earlier experience includes various positions at TIFF and Soltech Group, alongside a strong educational background with a Bachelor of Arts in Spanish from Dickinson College.