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Michelle Johnson has an extensive work history with a range of roles and responsibilities. Michelle is currently the Chief Executive Officer of Metrum Research Group since October 2022. Prior to this position, Michelle served as the Chief Operating Officer from an unspecified date in 2018 until October 2022, where they provided strategic leadership and direction for the company's mission, goals, and objectives. Before joining Metrum Research Group, Michelle worked as the Director of Strategic Marketing at the same company from October 2015 to January 2018.

Before their time at Metrum Research Group, Michelle was employed by Babson College. Michelle held various roles at the institution, including Assistant Director, Summer Programs from October 2014 to October 2015, Babson Marketing Club member from September 2013 to May 2015, and Coordinator, Summer Programs from January 2012 to September 2014.

Michelle also gained experience working as an Office Administrator at First Baptist Church of Holliston from January 2009 to January 2012. Prior to that, they worked as a Marketing Teacher at Sias International University from an unspecified date in 2005 to an unspecified date in 2007. Michelle's earliest recorded work experience is as a Marketing and Event Planning Team Leader at RDV Sportsplex, from an unspecified date in 2000 to an unspecified date in 2002.

Michelle Johnson obtained a Master of Business Administration (MBA) degree in Business Analytics from Babson F.W. Olin Graduate School of Business, where they studied from 2013 to 2015. Prior to their graduate studies, they pursued a Bachelor of Arts (BA) degree in Advertising/Public Relations at the University of Central Florida between 1997 and 1999. Michelle completed their secondary education at Holliston High School from 1993 to 1996, but no specific degree or field of study is mentioned.