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Bilal Quadri is an experienced manager in train operations and project management, currently serving as the Manager of Train Crew for OnCorr Operations at Metrolinx since January 2022. Bilal has a proven track record in change management, overseeing the implementation of structured strategies and preparing reports to enhance operational efficiency. Previous roles include Senior Change Management Lead and Senior Project Officer at Metrolinx, where Bilal supported project management activities and developed comprehensive change management plans. Prior experience at Alstom included managing customer service operations and training programs for GO Transit. Bilal possesses a Bachelor's degree in Hospitality Operations Management from George Brown College, along with certifications in Change Management and Data Analysis.