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Micaela Molina currently serves as a Data Analyst for the Customer Experience team at MetroGAS since October 2016, focusing on the development, automation, and maintenance of ETL processes and dashboards, as well as data visualization and KPI monitoring using Power BI and SQL. Prior experience includes a role as Community Manager - CX, where Micaela analyzed customer metrics and conducted presentations to executives. Micaela’s background also includes working as a Bar Manager at Vanilla Café and as a Customer Service Representative at Metrogas. Educational qualifications comprise a Bachelor's degree in Social Communication from Universidad Nacional de La Matanza, a Diploma in Accounting Administration from the University of Buenos Aires, a Bachelor's degree in Marketing from UADE, and a High School Diploma focused on Marketing and Advertising from Instituto Amanecer.