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Charles O'Neill is the Head of Inward Investment at Metro Bank (UK), where their specialized team assists UK subsidiaries of non-UK companies in accessing banking services. With over a hundred years of experience, they prioritize industry-leading customer service through relationship building and exceeding expectations. Prior to this, Charles worked at Lloyds Bank in various roles such as Head of International Transformation and Country Manager for Latin America. With an educational background from Harvard Business School, University of Strathclyde, and University of Glasgow, Charles brings a wealth of knowledge and experience to their current position.