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Shruti Kayastha is a seasoned professional with a diverse background in financial assistance, information security, and customer service. Currently serving as a Financial Assistance Administrator at Metro Housing in Boston since November 2020, Shruti previously worked as an Information Security Support Specialist at Johnson & Wales University and completed a Cyber Security internship with Virtually Testing Foundation. With earlier experience as a Passenger Service Agent for Virgin Atlantic at Swissport, Shruti excelled in customer relations and operations coordination, alongside roles as a Retail Sales Associate at International Shoppes and a Testing Coordinator Intern at Mass General Brigham. Shruti holds a Master's degree in Computer and Information Systems Security from Johnson & Wales University and a Bachelor's degree in Business Administration from Kathmandu University School of Management.