Guillaume Duchesne is the Vice-président systèmes applicatifs at Metro Inc. since January 2023, responsible for the development, delivery, and support of the company's entire IT application systems. Prior to this role, Guillaume served as Directeur général at Vidéotron from 2006 to January 2023, overseeing IT system management and major digital, business, and technological transformations. Significant achievements include building strong leadership teams and modernizing critical processes across various business sectors, particularly in billing and customer service operations. Additional experience includes positions as Directeur principal, Directeur informatique, and Gestionnaire Principal TI, focusing on IT service management and infrastructure development. Previous roles also include consultancy at CGI and analyst positions at Loblaw Companies Limited.
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