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Jennifer S. is a seasoned research and client services professional with extensive experience leading teams and managing substantial business portfolios across various industries. Currently serving as the Deputy Regional Head of Research and Client Services at Toluna, Jennifer focuses on integrating people and processes. Prior to this role, Jennifer held the position of Regional Head of Research for North America at MetrixLab, where leadership of an 85-member team and management of a $30M+ business book resulted in significant cultural and operational improvements. Throughout a career spanning over two decades, Jennifer has demonstrated expertise in client strategy, portfolio management, and innovative research methodologies, with roles in companies such as MSS Multi-Sponsored Studies, Blueocean Market Intelligence, and Pacific Consulting Group. Jennifer holds a Bachelor of Science degree in Business Management with an emphasis on Marketing Management from California State University - East Bay.