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Jermaine Brown has a range of experience in Salesforce administration and development. Jermaine started their career at Effexoft Inc in 2019 and worked as a Salesforce Administrator until 2020. In this role, they were responsible for tasks such as data importing/exporting, mapping fields, case management, and maintaining user setup and security.

After that, Jermaine moved on to KPMG where they continued working as a Salesforce Administrator. Here, they utilized tools like data loaders and worked closely with business partners to maximize the capabilities of Salesforce CRM. Jermaine also automated organizational processes using workflows and supported Salesforce administration tasks such as customization, object management, and report creation.

In 2021, Jermaine joined Excellus BCBS as a Salesforce Administrator. Their responsibilities included creating effective dashboards and reports, modifying fields and page designs, and automating processes using workflows and other tools. Jermaine also contributed to data migration from legacy systems to Salesforce CRM.

Currently, Jermaine is with Metric5 as a Salesforce Developer. Their role started in April 2023, and they are primarily focused on Salesforce development tasks.

Overall, Jermaine has a strong background in Salesforce administration and development, with experience in various aspects of system management and customization.

Jermaine Brown earned an Associate of Arts and Sciences (AAS) degree in Computer Technology/Computer Systems Technology from Katherine Gibbs, where they studied from 2000 to 2002. In addition, Jermaine has obtained several certifications from Salesforce. Jermaine became a Salesforce Certified Sales Cloud Consultant in February 2021, a Salesforce Certified Platform App Builder in September 2020, and a Salesforce Certified Administrator (SCA) in December 2016.