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Rashmi Rathod is a seasoned technical support professional with experience spanning multiple companies and roles. Currently serving as a Sr. Technical Support Engineer at CHISQUARE LABS since April 2023 and at Metric Tree Labs since June 2021, Rashmi has developed extensive expertise in technical support. Prior experience includes a role as a Sr. Process Associate at Amazon, where Rashmi provided policy and process information to employees, and as a Senior System Analyst at Mphasis, focusing on IT services and application support. Rashmi's career began as a Technical Support Engineer at Tech Mahindra, addressing network and system issues. Educationally, Rashmi holds a Bachelor of Engineering in Computer Technology from Yeshwantrao Chavan College of Engineering Nagpur, completed in 2015.