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Soledad (Medrano) Santiago has a comprehensive work experience in the field of human resources. Soledad (Medrano) started their career at Exelon, where they worked as a Human Resources Generalist from 2001 to 2009. Soledad (Medrano) then joined the National Latino Education Institute as a Volunteer on the Business Leadership Committee until 2013. In 2012, they became a Human Resources Generalist at ReaderLink Distribution Services, LLC, before transitioning to Metra Commuter Rail in 2013. At Metra Commuter Rail, Soledad worked their way up, starting as a Senior Workforce Planning Specialist, then progressing to a Senior HR Generalist, and later becoming a Manager of Client Services/HRBP. Currently, they hold the position of Director of Talent Acquisition and Business Support at Metra Commuter Rail.

Soledad (Medrano) Santiago obtained a Credential in Training & Development from Roosevelt University from 2011 to 2012. Soledad (Medrano) also holds an MBA in Management from Roosevelt University, but the dates are unspecified. Soledad (Medrano) has a Bachelor of Arts degree in Communications from the University of Illinois Chicago, with no specified dates. Soledad Santiago has additional certifications including the AIRS Certified Diversity Recruiter from AIRS, an ADP company, obtained in January 2023. Soledad (Medrano) also holds the SHRM - Senior Certified Professional (SHRM-SCP) certification from SHRM, obtained in November 2019. In addition, they have the Everything DiSC Workplace® Certification - Classroom from Everything DiSC®, obtained in an unspecified year.