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Marina Dzhamurzaieva has over a decade of experience in customer service management, currently serving as the Manager of Customer Experience at Метинвест Диджитал since February 2019. Prior to this role, Marina held the position of Руководитель отдела качества обслуживания at АО Пиреус Банк МКБ from April 2013 to February 2019, where responsibilities included overseeing service quality and customer satisfaction initiatives.