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Kayla Ramos is an experienced professional in service and call center operations, currently serving as a Service & Call Center Operations Supervisor at Methods Machine Tools, Inc. since January 2022. Prior roles include Office Manager at Direct Auto Mall from November 2019 to January 2022 and Customer Relations Manager at both Jaguar Land Rover from April 2018 to November 2019 and Automax Preowned from March 2016 to April 2018. Kayla Ramos is an alumnus of Massachusetts Bay Community College.