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Pat Smith has a diverse work experience spanning over two decades. They started their career as a Store Manager at Tooheys Bros Fine Wine Merchants in 1996 and worked there until 2000. They then joined Woolworths Limited as a Business Systems Trainer in the Liquor division, before moving to Metcash in 2001. At Metcash, Pat held various roles including National Retail Services Manager (Liquor), Customer Relationships Marketing Manager, National Operations Manager (Retail Technology), and Group Operations Manager (Independent Solutions). In 2014, they became the Head of Retail Technology at Metcash.

Pat Smith holds a Bachelor of Business Studies degree from Charles Sturt University. No specific dates or details about the field of study were provided.