ÂÜÀòÂÒÂ×

Jessica Shelley has a diverse work experience with roles in various companies. Jessica currently works at MetaCX as an Associate Customer Success Engineer, where they provide support and assistance to customers. Prior to that, they were a Tier 1 Support Engineer at MetaCX.

Before joining MetaCX, Jessica worked at KAR Global as a Junior Software Developer, where they gained experience in the installation and configuration of ServiceNow modules. Jessica also worked as an IAM Security Analyst, where they were responsible for troubleshooting and resolving access management and provisioning workflow errors.

Jessica also had roles at Brooksource as a Provisioning Specialist, where they assessed processes and provided recommendations for process improvement. Additionally, they worked at MOBI Wireless Management as a Software Support Technician, where they troubleshooted smartphone and tablet issues and managed MDM software.

Jessica's work experience started at Beacon Hill Staffing Group as a Help Desk Representative, where they provided help desk support. Overall, they have demonstrated a strong technical background and a commitment to customer satisfaction throughout their career.

Jessica Shelley completed their education history in 2021 by attending Eleven Fifty Academy, where they pursued a Web Development Immersive Learning Program in the field of Computer Programming. In addition to their degree, Jessica obtained several certifications, including the Eleven Fifty Academy Graduate, Advanced HTML and CSS Specialist from Certification Partners (CIW), and Web Development Blue Badge and Gold Badge from Eleven Fifty Academy. The certifications were obtained between July and September 2021.