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Kyle Baker is an experienced professional in workforce management with a strong background in operational leadership, project management, and team development. Currently serving as Workforce Operations Lead at Meta since October 2023, Kyle oversees capacity planning, performance management, and stakeholder management across North America and Latin America. Prior to this role, Kyle worked at Meta as a Workforce Management Specialist, where significant improvements in staffing processes were achieved. Kyle's career includes leadership positions at Red Ventures, where management of a workforce team and forecasting for call centers were key responsibilities, and earlier roles in sales and marketing across various companies, including Doodle Bug Natural Foods, Inc. and Dex One Corp. Educational credentials include a BA in Business Administration from St. Andrews University.