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Dorjan Muca is an experienced professional in quality management and complaint investigations within the pharmaceutical industry. Currently serving as the Senior Complaints Manager for Merz Therapeutics since July 2024, Dorjan previously held key roles at Acorda Therapeutics, Inc., including Senior Manager for Complaints & Investigations and Product Quality Complaint Specialist, where responsibilities involved monitoring complaint management processes and conducting investigations. Prior experience includes a role as a Quality Assurance Consultant at Moderna and various positions in drug safety and customer service at Johnson & Johnson and C3i Healthcare Connections. Dorjan holds a Bachelor's degree in History/Political Science from Rutgers University, complemented by early professional experiences in marketing and education.