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Kornelia Musiałowska-Kałużna has a diverse work experience in the customer service industry. Kornelia is currently the Head of Customer Success at merXu since July 2020. Prior to this, they worked at Allegro.pl where they held various positions. These roles include Partner Support Director from April 2020 to July 2020, Senior Customer Experience Manager from January 2018 to April 2020, Customer Service Retail Manager from January 2015 to December 2017, Team Leader from January 2013 to March 2015, and Specialist from April 2010 to December 2012.

Kornelia Musiałowska-Kałużna pursued their education at various institutions. From 2004 to 2011, they attended Uniwersytet im. Adama Mickiewicza w Poznaniu and obtained a Master of Laws (LL.M.) degree with a focus on Prawo/Law. Later, in 2015-2016, they enrolled in postgraduate studies at Collegium Da Vinci, specializing in Negotiation and Mediation. Kornelia further expanded their educational qualifications by attending the University of Warsaw from 2018 to 2020, where they earned a Master of Business Administration (MBA) degree. Additionally, Kornelia Musiałowska-Kałużna acquired the Certified COPC Implementation Leader certification from COPC Inc. in April 2019.