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Mika Laakso currently serves as the Aftersales & Service Manager at Merus Power, a role held since May 2020, which involves overseeing the ESS team, managing O&M contracts, and providing customer support on a global scale. Prior experience includes positions such as Aftersales Manager and various engineering roles at Lahti Energia Oy, where Mika contributed to project management, installation supervision, and aftersales support. Educational credentials include a Master’s degree in Smart Energy from the University of Vaasa and a Bachelor's degree in Energy Engineering from the same institution, complemented by an exchange program at Kasetsart University in Industrial Engineering.