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Casandra Carlson has a diverse work experience spanning from 1997 to the present. Casandra started their career at Retirement and Estate Advisors, where they worked in Administration and Client Services until 2004. In 2005, they joined Merrill Corporation as a PMA and PM. Since 2009, they have been working at Datasite (formerly Merrill Corporation), initially as a Senior Project Manager, assisting clients throughout the Virtual Deal Room process. Casandra has been providing instructional and troubleshooting assistance to clients and sales, as well as supporting the internal Project Management team. In addition, they have held various roles in the field of music and worship, serving as the Music and Worship Director at Amazing Grace Assembly of God from 1997 to 2017, and currently in the same position at New Beginnings Assembly of God. Casandra also had a role as Treasurer at Birch Lake Elementary PTA from 2012 to 2016, where they supported the organization with financial duties and assisted with event planning. Overall, Casandra has developed a strong background in project management, client services, and music and worship leadership.

Casandra Carlson completed their Bachelor's degree in Music Ministry from North Central University from 1987 to 1991. In addition, they have obtained certifications in various areas, such as "How to Motivate Yourself to Do What's Most Important," "Professional Networking for Career Starters," "Listening to Customers," and "Improving Your Listening Skills" from LinkedIn. The most recent certification was obtained in July 2023.