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Alan Whitten began their work experience in 1993 at Paul Revere Insurance Group, where they worked as a Support role until 1996. Alan then joined Stream Global Services as a Software HelpDesk for a short period in 1997. In the same year, they transitioned to working at IDC as a Desktop Support Specialist, where they provided phone and desk-side support and also implemented process improvements using Excel and Access. In 2000, Alan joined KANA Software as a Software Support Engineer, assisting customers and colleagues with installations, upgrades, and reconfigurations of a knowledge base application. Alan then moved to Magellan Behavioral Health in 2003, taking on the role of a Data Analyst. Alan was responsible for creating clinical reports, developing Access applications, and managing IT tasks. Finally, Alan joined MerlinOne in 2006 as part of the Operations team. The end dates for their roles at MerlinOne, KANA Software, and Magellan Behavioral Health were not provided.

Alan Whitten attended Roger Williams University from 1987 to 1991 and earned a Bachelor of Science (BS) degree in Business Administration and Management, with a focus on General studies. Before attending college, Alan also attended Littleton High School, although the specific dates and degree or field of study are not provided.