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Kushal Shukla is an experienced operations professional with a diverse background in managing teams and enhancing operational efficiency. Currently, Kushal serves as Operations Manager at MeritTrac Services, a role held since January 2022, where responsibilities include identifying product limitations and delivering operational training. Prior to this, Kushal worked as Program Manager at the Institute of Product Leadership and as Operations Manager at Formac Software Services, focusing on product enhancements and team delegation. Kushal's early career includes a Senior Operations Executive position at MeritTrac Service's Pvt Ltd., where logistics coordination and exam delivery were pivotal, and a Client Relationship Executive role at IQPC, focusing on delegate bookings and payment follow-ups. Educational achievements include a Bachelor of Science in Design and Visual Communications from Annamalai University and a Diploma in Computer Science from NV Diploma College.