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Chad McDowell is an experienced professional in customer care and management within the homebuilding industry. Currently serving as the Director of Customer Care at Rockhaven Homes since August 2019, Chad previously held the position of Customer Care & Safety Manager at Meritage Homes from August 2014. Earlier career roles include Customer Service Manager/Sales Coordinator at Legendary Communities and Warranty Coordinator at Silver Creek Communities, showcasing a consistent track record of excellence in customer service. Chad holds a Bachelor of Science degree in Business Management from Shorter University, complemented by studies at Auburn University.