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Amy Zordan Spence is the current Program Director at Merit America. Amy has also been a Faculty Manager at Western Governors University from January 2017 to July 2021. Prior to that, they were an Adjunct Instructor at Illinois Central College from August 2013 to December 2016, teaching Business Mathematics, Intro to Business, and Applied Bassoon. Spence was also the Executive Director at Central Illinois Youth Symphony from August 2012 to December 2016. From February 2012 to January 2014, they were an Applied Music Teacher at Illinois College, teaching Applied Bassoon. Lastly, Spence was the Fiscal Manager at New Start, Inc. from July 2010 to November 2012.

Amy Zordan Spence has a Master of Business Administration from Benedictine University, a Master of Music Performance from Ithaca College, and a Bachelor's Degree from Illinois State University.

They are on a team with Tiana Ford - Program Success Manager & Career Coach, Karin Iwasaka - Program Success Manager & Career Coach, and Megan Emacio - Senior Program Director. Amy Zordan Spence reports to Ryan Ouellette, VP, Program Operations.