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Michael Russo's work experience includes a current position as a Sr. Customer Success Manager at MeridianLink since January 2023. Prior to that, they worked at ServiceLink for a considerable amount of time, starting in September 1998. During their tenure at ServiceLink, they held several roles such as Business Development Specialist from September 2016 to January 2023, Business Partner Director in January 2016, Business Partner Manager from November 2006 to January 2016, Account Manager from January 2000 to November 2006, and Flood Plain Analyst from September 1998 to January 2000.

Michael Russo received an Associate's degree in Pre-Law Studies from Lon Morris College, which they attended from 1996 to 1998. Michael then went on to Texas Wesleyan University, where they earned a Bachelor's degree in Marketing from 1998 to 2000.