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Cynthia Moncada is an experienced professional in the financial and software support sectors, currently serving as a Software Support Analyst at MeridianLink since January 2021. Prior to this role, Cynthia worked as a Client Support Specialist at Teledata Communications, Inc., where responsibilities included providing technical support for loan origination software, troubleshooting errors, creating custom reports, and collaborating on software changes to meet client needs. Earlier experience includes roles as a Financial Services Representative at Teachers Federal Credit Union, managing loan applications and client accounts, and as a Lead Vault Teller at JPMorgan Chase & Co., focusing on customer service and transaction processing.