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Michelle Troutner currently serves as the Digital Services and Payments Manager at Meridian Trust Federal Credit Union, a position held since February 2021. Prior to this role, Michelle held the title of Digital Service Administrator at the same institution. Michelle's extensive experience in the financial sector includes serving as Card Program Manager at Blue Federal Credit Union from October 2010 to February 2021, and working as a Call Center Representative at WyHy Federal Credit Union from January 2009 to October 2010. Earlier experience includes roles as a Phone Banker at First Citizens Bank, Assistant Branch Manager at Downey Savings, Sales Representative at Dillard's Inc., and Customer Service Desk Clerk at Albertsons Companies. Michelle's background reflects a strong emphasis on customer service and sales throughout various positions in the banking and retail industries.