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Craig Smith has an extensive career in the IT industry, specializing in unified communications and network engineering. Craig has held various titles such as Enterprise Architect, COE Product Development Manager, and Senior Collaborations Consultant. Craig has a Bachelor's degree in Telecommunications Management from DeVry University and has worked for companies like Meridian IT Inc., eLoyalty, and AT&T. Craig is skilled in designing, implementing, and supporting communication infrastructure and has successfully led large enterprise engagements. Throughout their career, Craig has shown a dedication to developing new skills and driving customer transitions towards subscription services.