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Thomas Soriano, BSIT, is an experienced IT professional with a diverse background in system administration and technical support. Currently serving as System Administrator III at Merge IT, LLC, Thomas provides global support to over 60,000 users for PNC Bank and is responsible for managing tenant compliance enforcement policies. Previous roles include Office 365 Administrator at Discover Financial Services, supporting over 30,000 users, and Virtual Desktop Engineer at AbbVie, where support extended to over 4,000 virtual machine users. Thomas also has experience in helpdesk roles at Forward Air Corporation and AIG, and served in the US Navy as a Departmental Manager, overseeing a significant personnel base and substantial production. Educational credentials include a Bachelor of Science and an Associate of Arts in Information Technology from the University of Phoenix.