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Fabien SHAN is an experienced Insights & Visualisation Analyst at Mercury NZ, where responsibilities have included developing JavaScript automation programs and enhancing database performance. Previous roles at Mercury included Graduate Data Analyst and Pricing Operation Analyst, contributing to significant operational efficiencies and cost savings through process automation. Fabien has also worked as a Reservation Agent at Alex Hotels and Resorts, a Localisation Quality Assurance Tester for Active Gaming Media, and a BI Consultant for Ferrero, specializing in data extraction and Essbase maintenance. Educational qualifications include a Diploma in Web Development and Design from Open Polytechnic of New Zealand, a Full Stack Web Development Certification from freeCodeCamp, and Master's degrees in International Management from both Dublin City University and Northeastern University, along with a Diplôme de Master in Finance from NEOMA Business School.