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Thom K. has extensive experience in account management and customer service, with a career spanning from 1995 to the present. Currently serving as the National Account Manager at Mercury Products since 2006, Thom K. manages over 80 national accounts, collaborating with major customers such as Kenworth and Peterbilt, while developing inventory replenishment programs and managing EDI systems. Previously, at Plastic Recovery Technologies, Thom K. functioned as Customer Service Manager, overseeing multiple plants and improving order processes. At Alcoa, Thom K. held multiple roles including National Account Manager and Project Manager, focusing on account management, training, and project timelines. Early career experience includes positions in sales support and customer service at Tdi Batteries.