Rob Descaya has held various roles and gained diverse work experience throughout their career. Rob started their professional journey in 2011, working as a Technical Support specialist for Internet Kiosks, where they provided technical assistance to users and coordinated on-site repairs. In the same year, they briefly worked as a Phone Support representative at Panasiatic Solutions.
From 2011 to 2019, Rob worked at Thumbtack Philippines, initially as a Customer Support Specialist and later as a Subject Matter Expert - Mastery Certified. As part of the SME team, they acted as a helpline and escalation point for frontline support teams, providing expertise in marketplace user experience.
In 2019, Rob worked as an Account Manager at GETEMAIL.IO for a brief period of one month. Following this, they joined Turned Yellow as a Freelance Illustrator, showcasing their artistic skills.
Rob's most recent work experience includes roles at Merchbar, where they provided support to the industry and fans. Starting in August 2019, they worked as a Fan Support representative until October 2020, and since then, they have been working as an Industry Support representative.
Prior to their varied experiences, Rob was also engaged in the gig economy as a Professional Freelancer on Upwork, starting in December 2010 and continuing until the present day.
Rob Descaya's education history includes the following:
From 2009 to 2011, Rob attended the IBC College of Technology, where they earned a vocational degree in Computer Programming NC IV.
From 2003 to 2006, Rob studied at Doña Montserrat Lopez Memorial High School and completed their high school education.
In addition to their formal education, Rob has obtained several certifications from Udemy. These certifications include:
- "Ultimate Adobe Photoshop CC 2021 - From Beginner to Pro" obtained in August 2021.
- "Learn to Draw Pretty Faces for Comic Books" obtained in July 2021.
- "Character Art School: Complete Coloring and Painting Course" obtained in August 2019.
- "Adobe Illustrator CC 2019 MasterClass" obtained in January 2019.
- "Character Art School: Complete Character Drawing Course" obtained in January 2019.
- "Complete Shopify-Aliexpress Dropship Course" obtained in October 2018.
- "English Grammar Launched Advanced: Upgrade Your Speaking" obtained in October 2018.
- "Email Marketing 2018" obtained in September 2018.
- "Customer Service SUPER STAR" obtained in August 2018.
- "Master Google Sheets" obtained in August 2018.
- "Safety & Security on the Internet" obtained in August 2018.
Please note that no strong assumptions have been made outside of the provided information.
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