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Stephanie Carlone is an experienced Operations Manager at Merchant Advocate, where contributions led to a 25% business growth during the global pandemic in 2020 and 2021 while working remotely. In this role, oversight of over 2,000 clients and management of high-level VIP accounts were conducted, along with engaging in commercial discussions. Previously, as Lead Negotiator, responsibilities included managing more than 300 clients and negotiating lower fees with merchants' processors. Stephanie's earlier experience includes work as an Operations Associate at Cynergy Data, where contract execution and merchant relationship enhancement were primary duties, and as an Administrative Assistant at F. Greek Development, responsible for administrative support and record management. Stephanie holds a Bachelor of Arts in Criminal Justice from Kean University and an Associate of Arts in Criminal Justice from Brookdale Community College.