Steven Riley is an accomplished IT professional with extensive experience in operations and service management. Currently serving as the Head of IT Operations and Service Management at Mercedes-AMG Petronas Formula One Team since February 2016, Steven previously held the position of Service Delivery Manager at NBCUniversal Media, LLC, where responsibilities included managing global service desk operations and overseeing a support team for 4,000 staff. Additionally, Steven has experience as Assistant Manager at Deloitte, leading a team of analysts supporting 7,000 staff across multiple locations in an ITIL environment.
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