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Susanne Stix is an accomplished professional with extensive experience in customer management, business strategy, and digital transformation at Mercedes-Benz AG. Currently serving as Team Lead Customer Management, Stix focuses on resolving supply chain challenges. Previous roles at Mercedes-Benz AG include Manager Business Strategy I Sustainability, where Stix led business sustainability transformation, and Manager Strategy Intelligence, responsible for analyzing future trends and their implications for the business. Stix also has expertise in driving digital change and pioneering communication formats as Team Lead Digitalisation Strategy. Earlier career experience includes being Project Lead at Daimler AG, focusing on vendor management and process optimization, and working as a freelance conference interpreter specializing in English-German and German-English translations. Stix holds an MBA from IU International University of Applied Sciences, where research centered on the ethical implications of AI-driven business models, and a Master's degree in Applied Cultural Studies & Linguistics from Johannes Gutenberg University Mainz.