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Vanessa Gonzales is an experienced implementation professional currently serving as an Implementation Associate at Mercato since April 2021, where responsibilities include facilitating the integration of merchants' POS data and building out online stores. Prior experience includes working as an Implementation Specialist at MarcomCentral, where Vanessa created customizable marketing solutions and provided client support, and at Underground Elephant, where the focus was on client relationship management and expectation setting. Vanessa also contributed as a Senior Peer Consultant with the Learning Spaces Program, assisting in technical projects and training. Earlier experience at In-N-Out Burger involved maintaining high customer service standards in a fast-paced environment. Vanessa holds a Bachelor of Science degree in Cognitive Science from UC San Diego, obtained between 2014 and 2016.