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Gerardo Ramos Genes has extensive experience in the technology field, currently serving as an Agile Coach at Software Natura and a Senior Technical Lead at eLumen, Inc. since December 2014. Prior to these roles, Gerardo held positions as a Contact Center Agent at Hola Paraguay SA and as a Software Developer at One Dataworks, both in November 2014. Gerardo's educational background includes a degree from Universidad Nacional de Asunción, which was obtained between 2011 and 2015.