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Thiago Costa currently serves as the Coordinator of Performance and Industrial Excellence at GRUPO NC, where responsibilities include driving operational efficiency and fostering a culture of innovation. With a background in various engineering and quality roles, including Process Engineer and Senior Quality Assurance Analyst, Thiago has a strong foundation in continuous improvement methodologies such as Lean and Six Sigma. Thiago's expertise encompasses process standardization, risk management, and quality control in both production and product development contexts. Educational qualifications include a postgraduate degree in Project Management from FGV and a Bachelor's degree in Chemical Engineering from Universidade Federal da Bahia, along with experience in prestigious organizations such as Mensa Brasil and Ambev.