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Sinead Malone possesses extensive experience in customer success operations and business analysis, currently serving as Senior Manager of Customer Success Operations at Mendix since March 2019, where responsibilities include global reporting and project leadership. Prior roles include Business Operations Manager at OpenText following the acquisition of Dell EMC’s Enterprise Content Division, and positions at EMC that focused on global operations analysis and process improvement. Earlier experiences featured business analysis at VMware, where optimization projects were supported, and roles in design engineering and transport planning at Arup and Atkins, respectively. Sinead Malone holds an MBS in Electronic Business and a BE in Civil Engineering from University College Cork.