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Shannon MacArthur has extensive experience in management roles across various industries, currently serving as Division Manager at MEMCO since August 2003, where the focus is on client and employee satisfaction in HR and Risk Management. Previously, Shannon held the position of Houston Chapter President at the American Subcontractors Association from July 2011 to July 2013, and worked as Supervisor of Customer Service at Carol's Lighting & Fan Shop, managing client satisfaction in the new custom home lighting and design sector. Additional experience includes being the Office Manager at Star Carpet and Fine Floors, and Training Manager at Aifam Industries, overseeing transitions across multiple locations. Early career experience involved working as a Claims Examiner at American General, specializing in workers' compensation and disability claims. Shannon's educational background includes studies at Harris County - Lone Star College and Texas A&M University at Galveston.