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Ryan Chartrau is an experienced professional in the customer success and sales domains, currently serving as a Customer Success Manager at Membrain.com since December 2021. In this role, Ryan focuses on helping sales teams execute their strategies and achieve targets through an innovative software platform. Prior to Membrain, Ryan held the position of Customer Success Specialist at Docebo, where responsibilities included building customer relationships and optimizing the LMS platform experience. Ryan's background also includes work as a Market Development Representative at Red Hat, specializing in B2B marketing for open source IT solutions, and as a Small Business Consultant at DialAmerica, enhancing customer experiences through needs-based selling. Ryan began a career in media as a Games and Technology Journalist for the Connect Magazine 2017 Readers' Choice Awards, covering games and emerging technology. Educational credentials include studies from Georgia College & State University.