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Charles Aikhoje joined the Foundation in February 2018 as an IT service engineer. Mr. Aikhoje is responsible for user support and service delivery at the Foundation.

Previously, Mr. Aikhoje was at The New York Racing Association, where he initially worked as a help desk analyst and was then promoted into the role of desktop engineer. His work there was focused on providing IT support for three New York State race tracks: Aqueduct, Belmont, and Saratoga Springs. After the NYRA, Mr. Aikhoje joined BBC Studios, where he served in a dual role as both an IT analyst providing executive day-to-day support for the Americas region, as well as the lead for their audio-visual infrastructure. He was instrumental in several large-scale IT projects and also in developing process improvements that foster better communication and user support relationships for BBC technology.