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Giovana Santos has a range of work experience in various roles and companies. Giovana currently works at ²Ñé±ô¾±³Ü³ú as a Product Marketing | Redes Sociais, where they are responsible for content calendar production and demand requests for social media platforms. Giovana also monitors and responds to comments on social media and aligns actions with other teams for internal or external campaigns. Prior to that, they were a Marketing & Customer Experience Intern at Embraer, where they assisted in inventory management and organizing environments for client meetings. Giovana also supported endomarketing strategies and calendars. Giovana also worked as a Social Media Analyst at ROCKY Full Digital Performance, where they created and developed publication schedules for different social media platforms. Giovana analyzed competitors' profiles and tracked relevant KPIs. Additionally, they handled customer service inquiries in some cases. Earlier in their career, Giovana interned as a Tourism Operation Intern at Teresa Perez Tours. In this role, they filled out or created travel material descriptions and details for clients. Giovana also handled quotations and reservations with national and international suppliers and ensured the accuracy of travel details and services.

Giovana Santos pursued their education chronologically, starting in 2016 and ending in 2022. From 2016 to 2019, they attended the Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP), where they obtained a degree in "Gestão de Turismo." In this period, their field of study is not specified. Subsequently, from 2019 to 2022, they enrolled in the Universidade Federal de São Carlos - UFSCar Oficial, where they completed a bachelor's degree in "Bacharelado em Turismo."

In addition to their educational background, Giovana Santos has obtained several certifications. In September 2020, they received the "Certificado em Copywriting" from Rock University. Later, in July 2021, they obtained the "Introdução à Programação em Python" certification from IFSP. Giovana also acquired a certification in "Analista de E-commerce Jr com ênfase em Plataforma VTEX" from Stoa in the same month. Their most recent certification, earned in August 2021, is "Liderança, Capacidade de Aprender e Resiliência" from PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul.