ÂÜÀòÂÒÂ×

Jordan Knott is an experienced professional in customer experience operations, currently serving as Systems Manager for CX Operations at Melio since April 2024. Prior to this role, Jordan held various positions, including CX Operations and Zendesk Admin at CX Collective and Manager of Customer Care at Lattice. Experience also includes roles as CX Lead at Public.com and Customer Support Manager at Rocketrip, where career development included progression from Customer Support Associate to Customer Support Coordinator. Earlier experience with Ubisoft contributed to a strong foundation in customer support. Jordan earned a Bachelor of Arts in Global Studies with a minor in Arabic from the University of North Carolina at Chapel Hill, following an education at Cary Academy.