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Rafidha Pramudya Ramadhani is a seasoned professional in customer success and business management, currently serving as a Customer Success Manager at Mekari since February 2023, where responsibilities include enhancing the customer journey for a portfolio exceeding 1,000 accounts. As a Co-Founder at Leys Business Consultant and a former Account Executive at GreatDay HR, Rafidha successfully managed full sales cycles, built lasting customer relationships, and collaborated across departments to ensure client satisfaction. Previous roles include Account Representative at Sampingan and Business Development Executive at Karma Wi Bangga, where skills in customer engagement, market research, and project coordination were further developed. Rafidha holds a Bachelor's degree in International Business Management from Universitas Atma Jaya Yogyakarta.