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Thomas Mayerhofer has a diverse work experience in customer success, team leadership, and customer service. Thomas started their career at GIS Gebühren Info Service GmbH as a Consultant for the exemption from Radio and Television Fees, where they provided excellent customer service and handled customer queries. Thomas was promoted to a full-time role due to their exceptional performance. Thomas then joined Blizzard Entertainment as a Customer Support Representative, where they consistently exceeded performance metrics and ensured high-quality customer support. Thomas worked at Blizzard Entertainment for nearly 10 years. In 2019, Thomas transitioned to Meister as a Customer Success Manager, establishing trusted relationships with important customers and helping them maximize their success with Meister's software. Thomas was later promoted to Customer Success Team Lead and became responsible for client satisfaction and providing strategic vision and direction to the customer success team. Thomas is passionate about customer success and is committed to delivering career development solutions for their team members at Meister.

Thomas Mayerhofer attended HTBLA Wien 10 Ettenreichgasse from 2000 to 2003, where they studied Telecommunications Engineering. Following that, they enrolled at Kapsch AG from 2003 to 2005 and pursued studies in Computer Engineering.