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Jacqueline Thorpe is a seasoned professional with extensive experience in business process management and strategic planning. Currently serving as a Business Process Senior Manager at Meeting Point International since January 2016, Jacqueline has successfully partnered with PWC to enhance business processes and has led initiatives to operational excellence. Previous roles include Senior Manager of Strategic Planning and Business Process Manager, where Jacqueline managed system implementations and streamlined processes across global Destination Management Companies. Prior experience at FTIAS Back Office Services involved managing business application support and leading teams, while early roles included creditor control and shop ownership. Jacqueline's educational background includes studies at MCAST and other institutions in Malta.